Synchronized installs Smart-Thumbnails service on TVI Player, Media Capital’s OTT service in Portugal

Service automates thumbnail creation, saving time and improving customer engagement

France – 30 August 2022 – Synchronized, the industry-leading ‘In-Video Intelligence’ service provider, announced today that TVI, the  Portuguese commercial broadcaster and OTT service provider owned by Media Capital, will implement the industry-proven Smart-Thumbnails service as a pre-launch. 

Smart-Thumbnails automates the full process of video thumbnail creation, allowing broadcasters and OTT / IPTV service providers to save hundreds of hours of manual labor, with significant gains in quality which in turn improve customer engagement.

Ricardo Tome, Digital Director, Media Capital, said, “We are continually improving the customer engagement of our OTT service in order to answer market needs. By adopting Smart-Thumbnails, we can automate the creation of high-quality thumbnails that will help us to maintain our superior quality output while saving time and manual effort.” 

Robert Cloudt, CRO, Synchronized, said, “The better the thumbnail, the higher the conversion rate. Automating the thumbnail creation process, as already proven by other major international broadcasters, will positively impact TVI’s user engagement and ROI.”


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