Live Productions Demand Superb Support

For more than 20 years, Broadcast Pix has provided first-rate support for its clients.

Tyngsboro, Mass. – January 18, 2023 – Broadcast Pix™ support services are trusted worldwide to keep live productions running smoothly. With a knowledgeable team of technicians available by phone or email to address client needs and ensure users get the most out of their live production system purchase. 

“In the fast-paced environment of live production, we understand that things sometimes go wrong,” said Scott MacDonald, Technical Support Manager of Broadcast Pix. “The top priority of the Broadcast Pix technical support team is to ensure that our client’s programs run smoothly. Whether a remote log-in, an advanced part replacement, or a quick phone call – there is no second take in live production.”

“Magnificent assistance and advice are always provided by Broadcast Pix at crucial moments when it really does matter,” said Alex Shrank, Systems Architect of VSC Design Ltd. “Broadcast Pix support is ‘Top of the Game.’”

With a comprehensive first-year warranty and annual support contracts, any Broadcast Pix system, no matter the age can be kept in top condition and production ready. Broadcast Pix support services include comprehensive coverage such as advanced hardware replacement, low-cost replacement rental, remote log-in, telephone, and email support, as well as system upgrades. 

Broadcast Pix’s policy is to never leave any customer behind by providing competitive upgrades, crossgrades, and trade-in programs. To learn more, visit

About Broadcast Pix

Founded in 2002, Broadcast Pix™ offers the complete toolset required to make great programs that are elegantly integrated and easy to use. Our integrated production solutions feature patented control and automation technologies, plus the BPNet ecosystem that provides cost-effective, secure cloud services for backup, control, and collaboration. Broadcast Pix is proud to have more than 5,000 government, broadcast, live event, and visual radio customers in more than 100 countries. Learn more at

Broadcast Pix, BPswitch, ChurchPix, MeetingPix, RadioPix, and StreamingPix are Broadcast Pix, Inc trademarks. 


A Few Kind Words...

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